Netflix Password Sharing — Netflix is soon going to take action against password sharing by rolling out “paid sharing” in the United States, an update intended to encourage account sharers to become paying customers, according to its Q1 2023 earnings report.
The streaming giant had originally planned to launch this update in Q1 2023 but now expects to start the rollout on or before June 30. This move is not limited to the United States and will include a broad rollout in Q2 of this year.
Netflix’s effort to increase revenue by curbing password sharing began earlier this year in New Zealand, Portugal, Canada, and Spain. In these countries, Netflix mandates paying subscribers to specify a “primary location” for their accounts.
If someone who doesn’t live with them uses their account, Netflix advises them to “buy an extra member.” Netflix permits up to two extra members per account, with the fee per extra user differing by country.
Despite these updates, Netflix’s Q1 earnings report fell short of analysts’ expectations. The streaming platform brought in $8.16 billion in Q1 2023, compared to the $8.18 billion that Wall Street had forecast. Nonetheless, the firm’s earnings were higher than expected at $2.88 per share, exceeding analysts’ expectations of $2.86 per share.
Netflix said the change “will result in a better outcome for both our members and our business” and sees a reduction in member growth when it announces the news in each market. However, the company claims that as borrowers activate their own accounts and current subscribers add “extra member” accounts, it sees an increase in acquisition and revenue.
The change is a crackdown, according to Netflix. It had initially summarized the paid-sharing update as an opportunity to eliminate confusion about how and when customers can share their accounts. Netflix ended regular trading with its stock price at $333.70 per share and after-hours trading saw the company’s share price dip below $307 before recovering to approximately $330, according to data from 2:58 p.m. PT.
Netflix has been facing the challenge of password sharing for years. Many subscribers, particularly younger ones, have admitted to sharing their passwords with friends and family, which has resulted in a loss of potential revenue for the company. While Netflix has always been relatively lenient about password sharing, it is now taking steps to address the issue.
The crackdown on password sharing is expected to be a significant revenue driver for Netflix. While it is unclear how much the company is losing due to password sharing, it is clear that any increase in revenue will be significant. The company has already seen positive results from its efforts in Canada, New Zealand, Portugal, and Spain.
The change in policy is expected to be met with some resistance from users, but Netflix is confident that the benefits of the move will outweigh the drawbacks. According to the company, the change “will result in a better outcome for both our members and our business.”
As Netflix prepares for its broad rollout, it is important to note that the company will still allow up to two extra members per account. However, users who exceed that limit will be prompted to “buy an extra member.” The fee per extra user will vary by country, with the cost being an additional CAD $7.99 in Canada and €3.99 in Portugal, among others.
While Netflix’s decision to crack down on password sharing is sure to be met with mixed reactions, it is clear that the company is taking steps to address a longstanding issue. The move is expected to boost revenues and encourage users to sign up for their own accounts, which will ultimately benefit both Netflix and its members.