Apple, the Big Tech giant, continues to face legal challenges in Europe following its €1.8 billion fine issued by the European Commission in March for anti-competitive practices. Today, Euroconsumers, a leading pan-European consumer group, is launching a coordinated class action lawsuit against Apple in Belgium, Italy, Spain, and Portugal.
The lawsuit aims to seek restitution for consumers who were overcharged for non-Apple music streaming services via the App Store.
Unfair Pricing Practices in the Spotlight
At the heart of the issue is Apple’s alleged imposition of unfair charges on non-Apple music streaming services. According to a European Commission investigation, Apple implemented restrictions on app developers that prevented them from offering cheaper music subscription services outside of the App Store. As a result, users of music platforms such as Spotify, YouTube Music, and SoundCloud faced inflated prices.
Since 2013, consumers using iPhone and iPad devices were charged up to 30% more for subscriptions to non-Apple music services due to Apple’s commission fees. For example, Spotify increased its monthly subscription price for iOS users from €9.99 to €12.99 to offset these charges, pushing the financial burden onto consumers.
Euroconsumers’ Class Action: Seeking Justice for Consumers
In response to the European Commission’s findings, Euroconsumers has stepped up to defend the rights of consumers across four countries—Belgium, Italy, Spain, and Portugal. The organization is seeking to recover an estimated €62 million in damages for over 500,000 victims of Apple’s pricing practices.
According to Euroconsumers, consumers who paid inflated prices through Apple’s in-app payment system for music streaming services could be eligible to receive compensation of around €3 for each month they were overcharged. The class action aims to hold Apple accountable for its practices and ensure a fairer digital marketplace for all.
Els Bruggeman, Head of Policy and Enforcement at Euroconsumers, emphasized the importance of the lawsuit in a public statement: “Now that the European Commission has condemned and fined Apple for this behavior, it’s time for Apple to make things right for consumers. This class action is about giving power back to people, making sure Apple is held accountable for the harm caused, and standing up for a fair digital market.”
The European Commission’s Historic €1.8 Billion Fine
The class action follows the European Commission’s March ruling, which penalized Apple €1.8 billion for anti-competitive behavior. The Commission’s investigation found that Apple had engaged in practices that unfairly locked out competitors and inflated prices for consumers, particularly through its 30% commission fee on purchases made via the App Store.
As part of the ruling, the EU executive ordered Apple to remove the restrictive conditions it placed on app developers and refrain from imposing similar practices in the future. This decision was hailed as a major victory for consumer rights and a step toward curbing the market dominance of Big Tech companies in Europe.
The Role of Spotify in the Legal Battle
The European Commission’s investigation into Apple began in 2019 after a formal complaint was lodged by Swedish music streaming giant Spotify. Spotify has long argued that Apple’s control over its App Store unfairly disadvantages competitors, as non-Apple services are forced to absorb higher costs or pass them on to consumers.
In response to the fine and the ongoing legal challenges, Apple has maintained its stance, arguing that it has played a crucial role in helping the market for digital services thrive. The tech company has stated its intention to appeal the European Commission’s ruling.
Looking Ahead: The Future of Digital Markets in Europe
Apple’s ongoing legal battles highlight the growing scrutiny Big Tech firms are facing from European regulators. With new regulations such as the Digital Markets Act (DMA) and Digital Services Act (DSA) being introduced in the European Union, tech giants like Apple, Google, and Amazon are increasingly being held accountable for practices that could stifle competition and harm consumers.
For Apple, the outcome of this class action lawsuit and the appeal of its fine could have significant implications for how it conducts business in the region. Beyond the immediate financial penalties, the case serves as a reminder of the broader push toward ensuring fair competition and consumer protection in the rapidly evolving digital economy.
As the legal proceedings unfold, Euroconsumers and other advocacy groups are hopeful that the lawsuit will not only result in compensation for affected consumers but also pave the way for a more transparent and equitable digital marketplace.
Conclusion: A Broader Fight for Fair Competition
The Euroconsumers class action against Apple signals an important moment in the ongoing struggle to hold Big Tech companies accountable for their influence over digital markets. As more consumers and regulators push back against monopolistic practices, the outcome of this lawsuit could set a significant precedent for future cases involving tech giants.
While Apple remains confident in its ability to appeal the Commission’s decision, the lawsuit underscores the growing power of consumer advocacy groups and the importance of maintaining a fair and competitive market. With digital services becoming an increasingly essential part of everyday life, this case is about more than just music streaming—it’s about setting the standard for how companies engage with consumers in the 21st century.