Dell Technologies has notified millions of customers about a data breach that exposed personal information, including names and physical addresses. While the company confirmed the breach, details remain scarce.
Dell’s statement only mentions “an incident involving a Dell portal” that compromised a database with “limited types” of customer information.
What Data Was Breached?
According to a brief notice sent to customers, the hackers accessed basic customer data related to Dell purchases. This includes:
- Full Names
- Physical Mailing Addresses
- Dell Hardware and Order Information
- Order Service Tags
- Item Descriptions
- Dates of Orders
- Customer Warranty Information
Dell emphasizes that “highly sensitive” information, such as financial details, email addresses, or phone numbers, was not compromised.
Investigation and Next Steps
Dell confirmed the data breach through an investigation. However, at the time of writing (10AM PST, Monday), the company has not yet filed an official breach notice with the Securities and Exchange Commission (SEC).
What to Do if You’re a Dell Customer
While Dell hasn’t provided specific advice for affected customers yet, it’s generally recommended to be cautious in the coming weeks. Be wary of phishing attempts that might try to exploit this data breach. Don’t click on suspicious links or attachments in emails, and avoid unsolicited calls or messages claiming to be from Dell.
Developing Story
This story is still unfolding. As Dell releases more information, we’ll update this article with details about the cause of the breach and any recommended actions for affected customers.