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Google has provided a list of do’s and don’ts to its employees in relation to its new AI-powered chatbot, Bard. According to reports, the company has advised employees to correct any wrong queries from the chatbot and warned them against claiming “human-like experiences” or emotional displays.
Employees were also encouraged to test Bard internally and fix any automated responses, with priority given to topics they have a good understanding of. Google CEO Sundar Pichai has also recommended employees spend at least four hours familiarising themselves with the technology.
While Bard is a newcomer in the field of hyper-intelligent chatbots, the technology has already faced criticism for making factual errors in its very first demonstration. This has raised questions about the ability of AI to function optimally without human input, with Google relying on its human workforce to clean up Bard’s mistakes.
The company has also clarified that users should not perceive Bard as a person or claim to have human-like experiences, implying a distinction between reality and robots.
Google’s new chatbot technology, Bard, is one of several hyper-intelligent chatbots that are utilizing advanced AI-powered searches. However, like its competitors, it encountered some issues in its initial rollout.
Microsoft’s revamped chatbot technology, which also uses ChatGPT, has received negative feedback from users for providing “unhinged” messages. The glitches and inaccuracies in AI technology have raised doubts about whether AI will ever be able to operate without human input at an optimal level.
In the case of Bard, Google has taken a cautious approach and provided clear guidelines for its employees on how to deal with its chatbot. The company’s email to its employees listed a set of do’s and don’ts for testing the chatbot, including not describing it as a person, implying emotion, or claiming to have human-like experiences. This approach aims to differentiate between reality and the chatbot.
Furthermore, the email encourages Google’s employees to test the technology and fix any automated responses. This means that Google is relying on its workforce to correct Bard’s mistakes and make the necessary improvements.
Additionally, Pichai’s recommendation that employees spend at least four hours getting to grips with the technology indicates the importance of ensuring that the chatbot performs accurately and efficiently.
In conclusion, while the development of hyper-intelligent chatbots utilizing AI-powered searches is still in its early stages, it is evident that human input is critical to their success. Google’s cautious approach with Bard indicates that the company is aware of the limitations of AI technology and is committed to ensuring that the chatbot operates at an optimal level.
